Refund Policy

We want you to be completely satisfied with your purchase. If you are not satisfied for any reason, you may return the item(s) within 30 days of the delivery date for a refund or exchange.

Eligibility for Returns:

• Items must be unused, in their original packaging, and in the same condition that you received them.

• Proof of purchase (receipt or order confirmation) is required for all returns.

• Certain items may be non-returnable, including sale items, gift cards, or personalized products.

How to Return an Item:

1. Contact our customer service team at doubletapcaps@gmail.com to initiate the return.

2. Pack the item securely and include the original packing slip.

3. Ship the item to the return address provided by our team.

Refunds:

• Once your return is received and inspected, we will notify you of the approval or rejection of your refund.

• Approved refunds will be processed to your original method of payment within 5–10 business days.

Exchanges:

• If you need to exchange an item for the same product (e.g., different size or color), please contact us to arrange it.

Shipping Costs:

• Return shipping costs are the responsibility of the customer unless the item arrived damaged or we made an error.

If you have any questions, please contact us at doubletapcaps@gmail.com